Case Study 1: Weaver Family – Turning an Underpaid Claim into a Full Roof Replacement
Mr. and Mrs. Weaver approached me with a severely underpaid insurance claim. Their carrier had approved a repair for just 9.33 square feet, totaling $5,931.34. Recognizing the inadequacy of this settlement, I submitted two Florida Statutes supporting a full replacement. In less than a month, I successfully secured a complete roof replacement for the Weavers, increasing their payout to $21,909.27.

Case Study 2: Baldwin – Overcoming Denial for Full Roof Replacement with Policy Advocacy
Mr. Baldwin came to me as an "active" client, meaning I initiated his claim and scheduled the inspection. After the inspection, the insurance carrier denied the claim entirely, stating there was no damage. I compiled and submitted detailed evidence of wind damage and requested an engineer’s inspection. The roof was subsequently approved for a full replacement. However, the carrier attempted to force Mr. Baldwin to use their preferred contractor. By citing the policy language, I demonstrated the carrier had missed their 30-day window to enforce this provision, ensuring Mr. Baldwin could choose his own contractor. Ultimately, he received a full roof replacement on his terms.

Case Study 3: Etienne Family – Fighting for Law & Ordinance Coverage
Mr. and Mrs. Etienne also came to me as active clients. After filing their claim and scheduling the inspection, we secured approval for a full roof replacement. However, the carrier denied coverage for Law and Ordinance (L&O) building code compliance, claiming the Etiennes had rejected this coverage. I challenged the carrier to produce documentation proving the rejection. When they failed to provide proper evidence, I successfully argued for full L&O coverage, saving the Etiennes an additional $2,230 and ensuring they received a compliant and complete roof replacement.